Monte & Botanical Garden

Our vehicle will display a card with the company logo on the windscreen and the group name (if applicable). The driver or Tourist Guide will have a list of all passengers’ names.

Although there are some steps along the way, they are relatively easy to navigate for those who are not disabled. The pace of the tour is leisurely, and there are plenty of opportunities to take a break, sit down, and use the restroom if needed. The tour suits children, but please let us know if you prefer a private booking.

In addition to our tours for mainland travellers, we also provide affordable options for those travelling by cruise ship. You can select from our existing tour packages or create a customised itinerary. Don’t hesitate to contact us to arrange your tour! 

Please feel free to reach out to us through our Contact Us page.

Lux Madeira offers group tours, which can also be booked as private tours. Please note that private tours’ rates differ from those for group tours. If you are interested in booking a private tour or have questions about our listed tours, please get in touch with us for further information.

Our private tours are available daily and can be tailored to meet your needs. However, certain establishments may not be open on public holidays or Sundays. Please get in touch with us to inform us of your desired activities and destinations, and we will do our best to arrange them for you. You can reach us through our Contact Us page.

We can cater to people with special dietary requirements on all of our tours except the Food & Wine Tour, which is not recommended for vegetarians and vegans. If you have any dietary restrictions, please let us know before your tour so we can make arrangements to accommodate your needs. You can contact us through the Contact Us page.

We offer Portuguese, English, French, Spanish and German tours—other languages on request.

We offer Portuguese, English, French, Spanish and German tours—other languages on request.

If you’ve booked a tour but need to change or cancel the date, please let us know as soon as possible. We’ll do our best to help you. If you can’t make it to the tour due to something beyond your control, we can change your booking without any extra fees if available for the following days. To learn more, please read our Policy.

We will happily reschedule if you cannot attend your tour due to circumstances beyond your control. However, if you wish to cancel your tour, please refer to our Cancellation Policy to learn about the refund details.

Lux Madeira is unique because our regular tours have no minimum requirements. We will proceed with the tour even if just one person has booked. However, this policy does not apply to our themed tours. The size of the tour group varies depending on the number of bookings received. If you want a more exclusive experience, you can always upgrade to a private tour at a different rate.

Our staff is the backbone of each successful service. We look for people who are not only qualified and experienced but also passionate and love what they do.

If you are pleased with the service, you may tip your driver and tour guide. Tipping is optional and entirely at your discretion.

If you’re planning a trip to Madeira Island, you’ll be happy to know that it’s a great destination to visit all year round. The coastal areas have a mild and temperate climate with no extreme weather conditions, while the mountains can be colder, so bring warm clothes if you plan to visit them. It’s also rainier in the winter months, so pack a raincoat or an umbrella. The average temperature ranges from 18C in the winter to 25C in the summer, and the sea temperature remains consistent throughout the year, between 18C to 22C. This is thanks to the warm Gulf Stream that surrounds the island. For tours, dress comfortably and casually with layers of clothing so you can add or remove clothes depending on the weather. Comfortable walking shoes and an all-weather coat are a good idea, too.

Tours operate rain or shine. In case of inclement weather, your Tourist Guide will modify the tour to spend more time indoors. It’s always a good idea to have an umbrella on hand.